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Customer Development Business Analyst @ Colgate-Palmolive

Customer Development Business Analyst

Desired Candidate’s –Job Summary                                              
This position will act as the first line of support for CD Demand systems (Sales & Distribution). Position will also lead the execution of all projects activities.
Principal Duties & Responsibilities
  • Understands and applies Information Technology standards to daily support and project implementation activities
  • Applying conceptual knowledge of business processes and technology to solve complex business processes and
    procedural problems. 
  • Identify and assess new technologies and concepts that can add value to the business.
  • Manage and/or perform the design, testing and applications of SAP systems configuration in line with agreed timeframes, business requirements and global standards.
  • Document detailed specifications of configuration design, test and training programs
  • Maintain Production Systems reliability through correct utilization of GIT standard support and Governance processes
  • Support day to day business requirements according to Global SLA
  • Deliver solutions to solve business requirements considering priorities and resources available
  • Partner with internal Information Technology Organizations such as Global Development, Risk Management and the Americas Shared Service Organization and other cross-functional business units as necessary.
  • Build and maintain positive relationships with GIT Peers, Business partners, customers and external resources
  • Participate and contribute in special projects or initiatives such as institutional programs, committees and others 
  • Lead and coordinate Project Implementation across the division
  • Collaborate with other GIT and external partners to deliver business requirements
  • Ensure the proper use of Information Technology project management GIT 5 project management methodology to comply of Information Technology governance practices.

Education/ Experience Requirements
Minimum Education/Experience: 
  • Bachelor’s or Master’s degree in Information Management, Business Administration, or related subject required
  • Minimum of three  years of information management or related experience
  • A proven track record of performance with at least 5 years on IT Role developing, configuring and implementing SAP ECC Sales & Distribution module with emphasis on pricing, rebates and order to billing processes.
  • Strong oral & written communication skills with an ability to express complex technical concepts in business terms and business needs in technical specifications in English.
  • Very strong ability to adapt and work effectively with a variety of situations, technologies, individuals and cultures.
  • Strong desire to expand knowledge of SAP applications on a technical level
  • Able to adapt and work effectively with a variety of situations, individuals, and technologies
Areas of Skills
  • Strong organizational and analytical skills and attention to detail
  • Good conceptual skills
  • Ability to identify, analyze, and resolve problems logically and systematically to identify and communicate root cause
  • Ability to effectively communicate technical information verbally as well as in written formats
  • Proficient English language skills



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